Cancellation and Refund Policies for Canoe Trips

Welcome to our canoe excursion service! We are excited to offer you exciting and memorable adventures in the great outdoors. However, we understand that sometimes unforeseen events may occur that make it necessary to cancel reservations. Below you will find our cancellation policies and refund details.

Cancellation Policies:


Cancellation Due to Weather or Security:

The safety of participants is our top priority. In the event of adverse weather conditions or other safety concerns, we reserve the right to cancel or modify the excursion.
In the event of cancellation by us, participants will receive a full refund or have the possibility of re-scheduling the excursion.

Refund Policies:

Refunds for Cancellations by the Customer:

Refunds will be processed according to the following criteria:
No refunds.
We reserve the right to proceed with a refund in exceptional cases, only and exclusively, if we and only we deem it necessary.


Refunds for Cancellations by Party Ours:

In the event of cancellation by us due to weather or safety conditions, participants will receive a full refund or have the option to refund -schedule the excursion based on the availability of subsequent shifts.
Refunds will be processed within a reasonable period of time.

Changes to Booking:

Changes to bookings are subject to availability and must be given with sufficient notice.
Changes may result in additional costs or reductions in expenses, depending on the circumstances.

Punctuality:
There is no refund for people who show up late for excursions. We are committed to respecting the scheduled times to guarantee a pleasant experience for all participants.

Contact us:
For any questions or cancellation requests, please contact us through the channels indicated on our contact page. We are here to ensure that your experience with our canoe excursions is as enjoyable as possible.

Thank you for choosing our canoe excursions. We look forward to sharing unforgettable adventures on the waterway with you!
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